Privacy Policy (RiseVex)

Effective Date: 13 October 2026
Last Updated: 13 October 2026

RiseVex (“RiseVex,” “we,” “us,” or “our”) operates the website https://risevex.com/ (the “Site”) and provides digital services including Web Design/Development, SEO, AEO, Social Media Marketing (SMM), and Advertising (Ads).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you:

• visit our Site,
• contact us (e.g., via forms, email, or other channels),
• request a quote or services,
• work with us as a client, partner, or vendor.

If you do not agree with this Privacy Policy, please do not use the Site.

1) Information We Collect

A) Information you provide to us

We may collect information you choose to share, such as:

• Name
• Email address
• Phone number (if provided)
• Company/business name
• Project details (requirements, goals, timelines, budgets)
• Messages and inquiry content
• Any other information you send to hello@risevex.com

B) Information collected automatically

When you use the Site, some information may be collected automatically, such as:

• IP address
• Device type and identifiers
• Browser type and settings
• Operating system
• Pages viewed, time spent, clicks, and referring/exit pages
• General location data (approximate, derived from IP)

This data helps us maintain the Site, improve performance, and enhance user experience.

C) Cookies and similar technologies

We may use cookies (small files stored on your device) and similar technologies to:

• remember preferences,
• understand how visitors use our Site,
• improve Site functionality and performance.

You can control cookies through your browser settings. Disabling cookies may affect parts of the Site.

2) How We Use Your Information

We may use your information to:

• respond to inquiries and provide customer support,
• provide and improve our services (Web Dev, SEO, AEO, SMM, Ads),
• communicate about proposals, onboarding, and project delivery,
• schedule calls/meetings and manage client relationships,
• maintain Site security and prevent fraud/abuse,
• analyze Site usage and improve content and performance,
• comply with legal obligations and enforce our policies.

3) Legal Bases for Processing (GDPR/UK GDPR – if applicable)

If you are located in the EEA/UK, we rely on the following legal bases where applicable:

• Consent (e.g., when you opt into communications where required)
• Contractual necessity (to provide requested services)
• Legitimate interests (to operate, secure, and improve our Site and services)
• Legal obligation (to comply with laws/regulations)

4) How We Share Information

We do not sell your personal information.

We may share your information only in these situations:

A) Service providers (processors)

We may share information with trusted third parties who help us operate our business, such as:

• website hosting and infrastructure providers,
• analytics or performance tools,
• communication tools (email, messaging),
• project management and collaboration tools.

They are permitted to use your data only as needed to provide services to us.

B) Legal requirements

We may disclose information if required to do so by law or if we believe disclosure is necessary to:

• comply with legal processes,
• protect rights, safety, and security of RiseVex, our users, or others,
• prevent fraud, abuse, or security incidents.

C) Business transfers

If RiseVex is involved in a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction (subject to appropriate safeguards).

5) Advertising & Marketing Communications

If you contact us or become a client, we may send service-related messages (e.g., onboarding, project updates).

If we send marketing emails, you can opt out anytime by using the unsubscribe option (if present) or by emailing us at hello@risevex.com with the subject: “Unsubscribe”.

6) Payments

RiseVex does not accept online payments through the Site.
If payments are arranged for services, they are typically handled offline (e.g., invoice/bank transfer) and not processed directly on risevex.com.

7) Client Projects & Third-Party Platforms

As a digital agency, we may work with third-party platforms/tools (e.g., website CMS, analytics, ad platforms, social networks) depending on a client’s project needs.

If RiseVex is managing campaigns or assets on third-party platforms (e.g., ad accounts or social media), data handling may also be governed by those platforms’ privacy policies and settings. We recommend reviewing the privacy policies of relevant platforms used in your project.

8) Data Retention

We keep personal information only as long as necessary to:

• respond to requests,
• provide services,
• maintain records for legitimate business needs,
• comply with legal/tax/accounting obligations.

When no longer needed, we take reasonable steps to delete or anonymize the data.

9) Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10) Your Privacy Rights

Depending on your location, you may have rights such as:

• Access to the personal information we hold about you
• Correction of inaccurate information
• Deletion (request to remove your personal data)
• Objection/Restriction to certain processing
• Data portability (where applicable)
• Withdraw consent (where processing is based on consent)

To make a request, email hello@risevex.com. We may ask you to verify your identity before fulfilling requests.

California (CCPA/CPRA) notice (if applicable)

If you are a California resident, you may have rights to know, access, delete, or correct personal information, and to opt out of “sale”/“sharing” as defined by law. RiseVex does not sell personal information.

11) Do Not Track Signals

Some browsers offer “Do Not Track” signals. Because there is no universal standard, we do not currently respond to all DNT signals in a uniform way.

12) Children’s Privacy

Our Site and services are not intended for children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided personal information, contact us at hello@risevex.com, and we will take appropriate steps to remove it.

13) External Links

Our Site may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of third-party sites. Please review their privacy policies.

14) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after changes means you accept the updated policy.

15) Contact Us

If you have questions about this Privacy Policy or your data, contact:

RiseVex
Website: https://risevex.com/
Email: hello@risevex.com