Terms & Conditions (RiseVex)
Effective Date: 13 October 2026
Last Updated: 13 October 2026
Welcome to RiseVex (“RiseVex,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of https://risevex.com/ (the “Site”) and any inquiries, proposals, and services we provide, including Web Design/Development, SEO, AEO, Social Media Marketing (SMM), and Advertising (Ads) (collectively, the “Services”).
By using the Site or engaging our Services, you agree to these Terms. If you do not agree, please do not use the Site.
For information about how we collect and use personal data, please see our Privacy Policy: https://risevex.com/privacy-policy/
1) Definitions
- Client/You/Your: Any person or business using the Site or purchasing Services.
- Deliverables: Work product we agree to provide (e.g., website pages, designs, ad creatives, SEO deliverables).
- Proposal/Statement of Work (SOW): A document or written communication that outlines scope, pricing, and timelines.
2) Use of the Website
You agree to use the Site only for lawful purposes. You must not:
- attempt to gain unauthorized access to the Site or servers,
- interfere with Site functionality (malware, scraping, DDoS, etc.),
- post or transmit unlawful, infringing, or harmful content,
- misuse our content, branding, or intellectual property.
We may restrict access to the Site if we believe usage violates these Terms or poses security risks.
3) Services, Proposals & Scope
A) Proposals and scope control
Any Services we provide are based on the agreed Proposal/SOW (scope, deliverables, timelines, pricing). Anything not explicitly included is considered out of scope and may require a revised quote.
B) Revisions
Unless otherwise stated in your Proposal/SOW, revisions are limited to reasonable rounds aligned with the original scope. Major redesigns, new features, or additional pages may be billed separately.
C) Timelines
Estimated timelines depend on:
- your response time and approvals,
- timely delivery of content/assets by you,
- third-party platform approvals (ads/social),
- technical complexity and unforeseen issues.
Delays caused by missing inputs/approvals may extend timelines.
4) Client Responsibilities
To deliver results effectively, you agree to:
- provide accurate info, content, and access needed for the project (hosting, domain, CMS, analytics, ad accounts, social pages, etc.),
- ensure you have rights/licenses to all materials you provide (text, images, videos, logos),
- review and approve deliverables in a timely manner,
- follow recommended best practices where applicable (security, updates, password policies).
You are responsible for the legality and compliance of your business, offers, and claims used in marketing.
5) Payments & Billing (No Online Payments on the Site)
RiseVex does not accept online payments directly through https://risevex.com/.
If payment is required for Services, it will be handled offline (e.g., invoice/bank transfer or other agreed method).
Payment terms (deposit, milestones, due dates, late fees if any) will be stated in your Proposal/SOW or invoice. Work may pause if payments are overdue.
6) Third-Party Tools & Platforms
Our Services may involve third-party tools/platforms such as hosting providers, CMS (e.g., WordPress/Shopify), analytics tools, ad platforms (e.g., Google/Meta), email tools, plugins, themes, and APIs.
You acknowledge:
- third-party services have their own terms/policies and may change without notice,
- RiseVex is not responsible for third-party outages, policy changes, pricing changes, suspensions, or data losses caused by third parties,
- plugin/theme licenses (if needed) will be clarified in the Proposal/SOW (client-paid vs agency-provided).
7) SEO, AEO, SMM & Ads Disclaimers (No Guaranteed Results)
Digital marketing results vary. Therefore:
- SEO/AEO: We do not guarantee #1 rankings, specific traffic, leads, or revenue. Search engines and AI-driven results can change due to algorithms and competition.
- Ads (Google/Meta, etc.): We do not guarantee specific CPA/ROAS/sales. Performance depends on budget, offer, market, landing page quality, tracking, and platform learning phases.
- SMM: Growth and engagement depend on content quality, consistency, audience, platform algorithms, and market conditions.
We will apply professional best practices consistent with the agreed scope.
8) Intellectual Property (IP) & Ownership
A) Your materials
You retain ownership of content/materials you provide. You grant RiseVex a license to use them only to perform the Services.
B) Deliverables created for you
Unless stated otherwise in the Proposal/SOW:
- upon full payment, you receive rights to the final deliverables created specifically for you.
- working files (source files), premium assets, or licensed elements may be excluded unless explicitly included.
C) Pre-existing materials
RiseVex retains ownership of our pre-existing tools, frameworks, templates, code libraries, processes, and know-how. We may reuse general skills and non-client-confidential components.
D) Portfolio use
Unless you request otherwise in writing, you allow RiseVex to display your project (e.g., website screenshots, brand name, case study summary) in our portfolio for marketing purposes.
9) Confidentiality
If you share confidential information (business plans, credentials, strategies, etc.), we will take reasonable steps to keep it confidential and use it only to provide Services—except where disclosure is required by law or you consent.
10) Warranties & Disclaimers
The Site and Services are provided on an “as is” and “as available” basis to the fullest extent permitted by law.
We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation of the Site or third-party services.
11) Limitation of Liability
To the maximum extent permitted by law:
- RiseVex will not be liable for indirect, incidental, special, consequential, or punitive damages (lost profits, lost data, loss of goodwill, etc.).
- Our total liability related to the Site or Services will not exceed the amount you paid to RiseVex for the specific Services giving rise to the claim (or a limited amount if no fees were paid), unless your Proposal/SOW states otherwise.
Some jurisdictions do not allow certain limitations, so these may not apply to you.
12) Termination
Either party may terminate Services according to the Proposal/SOW terms. We may suspend/terminate access or Services if:
- you breach these Terms,
- you fail to pay invoices per agreed terms,
- your use creates legal/compliance risk.
Upon termination, you must pay for work completed up to the termination date.
13) Force Majeure
RiseVex is not responsible for delays or failures caused by events beyond reasonable control (e.g., internet outages, platform downtime, natural disasters, strikes, government actions).
14) Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after updates means you accept the revised Terms.
15) Governing Law & Disputes
These Terms are governed by the laws of the jurisdiction where RiseVex operates, unless otherwise required by applicable law.
(Optional customization recommended): If you tell me your operating country (e.g., Pakistan/UAE/UK/US), I will lock this section to a specific jurisdiction and add a clearer dispute-resolution clause.
16) Contact
For questions about these Terms, contact:
RiseVex
Website: https://risevex.com/
Email: hello@risevex.com